Course curriculum

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    • Please take a few minutes to read our disclaimer

  • 2

    Our Presenters & Moderators

    • Presenters and Moderator Bios

  • 3

    Today's Learning Objectives and Webinar Outline

    • Learning Objectives and Outline

  • 4

    Webinar Recording

    • Recorded Version of Your-Face-to-Face Practice; Getting Ready for the New Normal Webinar

  • 5

    Polling Reponses

    • Getting to Know Our Participants

    • About Your Social Media and Digital Presence

    • Documentation & Record Keeping

    • Practicing Across State Lines

  • 6

    Webinar Resources

    • Additional Resources

    • Seven Tips to Keep in Mind When You Are in Court

  • 7

    Know More About our Liability Solutions

    • Our Liability Solutions

  • 8

    Video Clips from Dina's Desk

    • Informed Consent

    • Use of Personal Cellular

    • Social Media

    • Text Messaging

    • Electronic Records

    • Letter Support Animals

    • Your Policy Contract

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    Ready to Complete Your Webinar Experience?

    • How Did We Do?

    • Now Let's See What You Learned...


President-Elect, National Association of Social Workers

Yvonne Chase, Ph.D., LCSW, ACSW

Yvonne M. Chase is an Associate Professor in the Department of Human Services at the University of Alaska/Anchorage. Dr. Chase’s prior experience includes serving as deputy commissioner for two-state departments in Alaska and Washington State. She also has significant experience in the non-profit sector. Dr. Chase holds a bachelor’s degree in sociology from Loyola University in Chicago, a master's in social work from Howard University in Washington, DC, and a doctorate in social work from Norfolk State University. Her areas of interest include social work ethics, child welfare, serving diverse client populations, and the global social work community. NASW Involvement: President-Alaska Chapter (1984–1988); National Board of Directors (1998–2001); National Board Executive Committee (1998–2001); Executive Committee member (1999-2000 & 2000-2001); Chair, NASW National Committee on Inquiry (2001–2005); Board member, NASW Insurance Trust (2005–2007); Board member & Treasurer, NASW Assurance Services, Inc. (2007-2011); Board member & Treasurer, NASWIC, (2009 – present); Board member, RRG (2012– present); Chair, NASW Task Force on Professional Review (June 2003–June 2005); Chair, Gosnell Scholarship Committee (2011-2017, 2019-present); Member, Competence Certification Commission (2011–2013); and Chair, Chapter/National Modernization Task Force (2012 – 2015). NASW Assurance Services Involvement: Dr. Chase has served as a member of the ASI Board and a member of the RRG Board. She currently serves as the Treasurer of NASWIC. She has also been a presenter for the NASW Assurance Services' Risk Management Program on Ethical Practice since 2006.

President-Elect, NASW Insurance Company, NASWIC

Elizabeth (Betsy) Cauble, Ph.D.

Betsy Cauble retired from Kansas State University in May 2019. She served as Associate Social Work Program coordinator from May 2015 to May 2019 following ten years as head of the Department of Sociology, Anthropology, and Social Work at Kansas State University. During her 25 years at KSU, Dr. Cauble taught every course in the social work curriculum. Her prior experience includes serving as child welfare administrator at Franklin County Children's Services in Columbus, Ohio, director of a hospital social work department, family therapist, director of a custody mediation research project, and foster parent. Betsy received her bachelor’s degree in psychology from the University of Colorado and her MSW and PhD from the University of Minnesota. Her areas of interest include social work practice, public policy, ethical behavioral health practice, and child welfare. NASW Involvement: Presently Board Director NASW Insurance Company President and Chair of NASW Assurance Services, Inc. Board of Directors (2012-2015) Director of NASW Assurance Services (2009-2012) NASW Board Member (2004-2007) NASW Board Executive Committee (2006-2007) Chair NASW Membership Committee (2005-2007) NASW Board Representative to the National PACE Committee Presenter for the NASW Assurance Services Risk Management Program

Risk Management Presenter

Richard L. Jones, Ph.D.

Richard L. Jones, Ph.D. has served in major leadership roles in the nonprofit sector throughout the country. In 2013, he served as the Senior Vice President of Community Investment of the United Way of Metropolitan Chicago. He was responsible for leadership, planning and measurement, and execution of United Way’s strategic investments in the areas of income, education, and health. Richard also served as the Administrator of Employment and Family Services and the Cuyahoga Support Enforcement Agency for Cuyahoga County in Ohio. Prior to his position, for 13 years, he served as President and CEO of Metropolitan Family Services in Chicago delivering more than $290M in programs and services to more than 600,000 people during his tenure. NASW Involvement: Current President of the NASW Risk Retention Group; Board Member of the NASW Assurance Services (ASI) Board of Directors (2007/2008); elected President of ASI (2008-2011) for two terms. He is currently a presenter for the NASW Assurance Services’ risk management program.